The Irish Contract Cleaning Association (ICCA) has provided a detailed overview of how Artificial Intelligence is beginning to reshape Ireland’s cleaning industry, following an industry briefing led by Mark Kelly, founder of AI Ireland. The association positioned the session as a critical update for service providers assessing the next stage of digital and operational development.

Kelly outlined the rapid shift in accessibility and affordability of enterprise-level AI tools, noting that costs have fallen by more than 97 per cent in three years. According to the ICCA, his presentation demonstrated that AI has moved firmly beyond the exploratory phase and is now an operational asset capable of enhancing productivity, workforce management and customer service.

The association also shared results from its sector-wide survey, revealing strong interest in AI adoption but comparatively low readiness among operators. Despite this, the ICCA highlighted clear momentum behind digital rostering systems, digital service-level agreements and early-stage robotics. These tools are already gaining traction as firms examine how automation can support service quality, scheduling accuracy and resource allocation.

Kelly encouraged businesses to strengthen the foundations required for broader automation, emphasising the need for accurate data, structured workflows and targeted staff training. He advised companies that these fundamentals were essential for scaling AI effectively across operations of all sizes.

Building on this message, the ICCA is urging service providers to take a proactive role in modernising their digital infrastructure to remain competitive. The association stated that the pace of technological change now requires firms to assess both current capability and future operational models, particularly as automation and data-driven decision-making continue to advance within the sector.

Access the full article to explore the association’s complete assessment of AI adoption.